2. DATA COLLECTED

ACCOUNT DATA

When you register for an account with us, we require certain personal information to open your account, such as your name, email address, and password.

PROFILE DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information. We may also ask you to provide additional profile information to use certain features of the Services which may include street addresses, phone numbers, driver’s license number, date of issuance and issuing country and/or state, profile photos, city, biography, and date of birth. Certain parts of your profile (like your profile photos, city, biography, etc) are part of your public profile page and will be publicly visible to others.

VEHICLE DATA

We collect information you provide in relation to a vehicle such as vehicle listing details, vehicle identification number (VIN), availability dates, reviews, and uploaded trip photos.

PAYMENT DATA

We collect your digital payment details, bank account or payment card numbers, and transaction information in connection with a potential or actual transaction, which may be processed and stored by one or more third-party payment service providers or digital payments companies.

IDENTIFY VERIFICATION DATA

In some instances, we may collect identity verification information such as a photograph or scanned copy of a driver’s license, passport, national ID card, or payment card, last four digits of your Social Security number, social insurance number, social media account information, driver’s/motor vehicle record, insurance information, or other forms of identification information. Where we request that you withhold certain information (such as obscuring or redacting aspects of identification information), please do so.

COMMUNICATIONS

When you communicate with FliipCar.com, including via phone, email, or chat, or use the Services to communicate with other users, we collect information about your communication and any information you choose to provide.

USAGE DATA

We collect information about your interactions with the Services, such as the pages or other content you view, your searches, bookings you have made, how long you spent on a page or screen, sites from which you link or browse to in the Services, navigation paths between pages or screens, information about your activity on a page or screen, access time, duration of access, and other actions on the Services.

LOCATION DATA

When you use certain features of the Services, we may collect information about your approximate location (e.g., city/town associated with your IP address). When you opt in to use our location sharing feature, we may collect the precise location information of your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device’s settings menu.

DEVICE DATA

We collect information about your computer or mobile device, such as its operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique device identifiers, or general location information such as city, state, or geographic area.

COOKIES AND SIMILAR TECHNOLOGY

Information When you access the Services, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, clear gifs, pixel tags, e-tags, “Flash cookies”, or other local storage provided by your browser or associated applications (collectively “Cookies”).

HOW WE USE YOUR PERSONAL DATA

Information submitted through the contact form on our site is sent to our company email mailchimp, and:

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by MailChimp. These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. 

CASES FOR USING THE PERSONAL DATA

We use, store, and process your personal information to provide and improve the Services and for Security and Safety Purposes. For example, we may use your information:

• Verification/identification of the user during website usage;
• Providing Technical Assistance;
• Sending updates to our users with important information to inform about news/changes;
• Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
• Customize the website to make your experience more personal and engaging;
• Guarantee overall performance and administrative functions run smoothly.
• Process transactions and send notices about your transactions.
• Send your requests for reviews, for fraud detection and prevention, and for any purpose you authorize at the time of collection.
• Administer referral programs, rewards, surveys, contests, or other promotional activities or sponsored events in which you participate.